Dhuha Mohammed Mohammed Rashed, and Azzam Abdulwahab Abdulkareem. “Evaluation of the Quality of Banking Service Using the Kano Model: A Case Study in Ashur International Bank”. Journal of Techniques 5, no. 1 (April 7, 2023): 224–231. Accessed July 3, 2024. https://journal.mtu.edu.iq/index.php/MTU/article/view/981.