The Impact of Financial Control Technology in the Banking Business Environment: A Field Study in a Sample of Iraqi Banks

Abstract

The research aims to determine the level of application of financial control techniques in the Iraqi banking sector and the importance of their application to ensure the proper functioning of banking operations and provide security for customer accounts and the impact of these techniques on the development of the banking environment، The research problem was embodied in the banks’ need to develop control techniques in them، in addition to developing the adopted work strategies and directing Iraqi financial institutions to these techniques to be supportive of administrative methods and keeping pace with automation in order to benefit from their services to achieve a competitive advantage in a rapidly changing world، especially within the banking business environment. To achieve the objectives of the research، the descriptive analytical approach was adopted، and the questionnaire was used as a tool for data collection، as it included 42 items.  7 banks، including two government banks and 5 private banks، relying on a sample of managers، heads of departments، officials of the divisions، units and employees، and the number reached 147 employees in those banks. The research suggests developing the banking business environment by introducing financial control techniques that contribute to the advancement of banks and the development of financial performance  By reducing effort and time and providing safety and thus its reflection on customer satisfaction and achieving a competitive advantage، the study reached a set of results using the statistical program SPSS.v.24، And statistical methods (arithmetic mean، standard deviation, coefficient of variation، Spearman correlation coefficient، simple linear regression)، the most important of which was the existence of a significant correlation between banking supervision technology and the banking business environment، as well as the existence of an impact relationship for financial control technology  In the banking business environment، the most important recommendations were the need to develop existing technologies، including  It is commensurate with the technological development in the world، as well as the need to provide electronic control systems and techniques on all banking activities and operations to ensure the achievement of protection، safety and control for all operations and for all bank branches.