Evaluation of Value Flow Management According to the Requirements of the Specification (ISO 22468: 2020): At the General Company for Electrical and Electronic Industries / Al-Wzeerai

Abstract

Value Stream Management is a flexible method that is widely used in a variety of systems (transition from manufacturing to service systems), which contributes to a better conceptual approach to both the manufacturing process and the service process. It is also considered an essential step for improving the production or service process and planning for simple innovations. This research aims to evaluate the extent to which the specification (ISO 22468: 2020) related to the management of value flows in the General Company for Electrical and Electronic Industries - Ministerial, which was chosen as a sample, has been implemented in order to achieve the objectives and hypothesis of this research. Quantitative and qualitative methods were used in collecting data such as checklists, field visits, and personal interviews that contributed to diagnosing the research problem. The most important results of this study were that there is a high gap between the actual reality of the application of the standard (ISO 22468: 2020) in the General Company for Electrical and Electronic Industries and its basic requirements. This is a result of a lack of awareness and interest in the administration and workers in implementing the system. The most important recommendations of this study are to determine the scope of the value flow management system, in addition to defining the tasks and responsibilities, the use of an efficient documentation system, the implementation and maintenance of the value flow management system, and improvement to continue according to the standard specification. In addition to contracting the management of these companies with experienced and specialized people in this field to contribute effectively to the success of its implementation within the industry and service sectors.