Test the Moderating and Mediating role of organizational culture in the relationship between servant leadership and employees performance (an analytical research of the views of a sample of employees in Al Zawraa general company)

Abstract

This research aims to study the expected role of organizational culture between the servant leadership in its dimensions (Standing Back, Forgiveness, and Authenticity) and the employees  performance in whether it is an moderating role that modifies the strength and direction of the relationship between the independent variable and the dependent variable or just a mechanism to transfer the effect of the independent variable on the dependent variable This is called the mediating role. The targeted research sample was represented by the employees working in Al-Zawraa Public Company and the research sample reached (76) individuals of different job levels. For the purpose of collecting data to conduct statistical analyzes, the research relied on the questionnaire as a main tool, as (100) questionnaires were distributed to the employees of Al-Zawraa General Company and the number of questionnaires retrieved was (79) Questionnaire for either valid for statistical analysis (76) Questionnaire. The data were analyzed using (AMOS) version 23 program. This research reached a set of conclusions, perhaps the most important of which is inferring the fact that organizational culture plays an interactive role and an intermediate role in the relationship between servant leadership and the performance of employees. The results of this study indicated the most important recommendations, which were represented in the necessity of the company adopting the servant leadership style because of its importance in enhancing the performance of employees and adopting an organizational culture that supports the empowerment of individuals and the orientation towards learning and creativity.